Background : I happened to read about this book - Red Carpet by Lavanya Sankaran when I was reading some travel book by Jet Airways while on a flight from Delhi to Bengaluru. It said it was a book of stories set in Bangalore involving characters from the city. It got me interested. Till then, I had ordered books online only through Flipkart.com. This time, I wanted to try a different site. Bengaluru's well known book house, Blossom has an online store. I ordered the book choosing the option of cash-on-delivery. Apart from trying a different site, another important aspect which made me choose Blossom was the discount on offer which was 20%. Flipkart was offering 10%. But the book did not arrive even after 2 weeks from Blossom and there was no reply to my mails asking the status. At last, I sent one more mail saying that I am cancelling the order; no reply to that also. Back to Flipkart - order delivered in 2 days!